Our return policy for our products must be returned to us within 30 days of the request.  If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hey@socksplusplus.com or via telephone 0090 212 367 46 10

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at hey@socksplusplus.com and send your item to: Socks ++ HQ.
Address: Sun Plaza Kat: 13 Maslak Mahallesi Bilim Sokak No:5 Maslak/Sarıyer/ Istanbul  Turkey Postal Code: 34398 Tel.0090 212 367 46 10

Shipping

To return your product, you should mail your product to: Socks ++ HQ.
Address: Sun Plaza Kat: 13 Maslak Mahallesi Bilim Sokak No:5 Maslak/Sarıyer/ Istanbul  Turkey
Postal Code: 34398 Tel. 0090 212 367 46 10
Customers will be responsible for paying their own shipping costs for returning. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a track able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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